Recently had system installed and from my initial call, Eric and his team where on the ball. Installation and a few of my questions where/are answered with promptness and professionalism. Thank you - I would certainly recommend your service. (Wife failed to disarm the first morning and it wasn't 5-10 seconds before the Monitoring System Service was calling after system was blaring - very comforting for sure!)
Eric and his team reallly live up to their stellar reviews. We moved into a rental for a 2-year stay and didn't want to revamp the alarm system already in the home, but didn't have any of the product matereials or information. Eric came out, got the alarm system started and repaired any damaged contacts. He was in our home for about 1 1/2 hours and only charged me $35 to activate the system, even though there was some work to be done to connect it with our phone line and get it in running order, and set me up for very affordable monthly monitoring. I was incredibly pleased with his service, friendliness, ease to work with and pricing that I registered for Yelp for the first time to write this review.
responsive, fantastic service / communication. Very happy with System and Installation. Matt who installed was great at explaining the system and answering my questions. Eric was great at answering all my purchasing / scheduling install questions. Great they use alarm.com app / system which is universal on any phone (ios/windows/android) Would recommend in a heartbeat. The 5 star reviews here (which attracted me after an awful experience with another company) speak for themselves!
It is indeed a pleasure to do business with Eric and his Team, Including Doug. Eric is always quick to respond to questions, whether by email or by phone. At the end of 2013, Eric came to my newly purchased home to install a security system and 3 outside cameras, There were a few hiccups with the cameras. But each time Eric or Doug came out quickly, fixed the problem, with the highest level of customer service. I feel very comfortable that if I ever have a problem with the system again, they will come out to fix it to my satisfaction, and with a cheerful and friendly attitude. Very rare to find such trustworthy, professional and friendly service. Call Eric if you need a security system. You will not be disappointed.
Eric at Dempsey alarms takes care of my home and business. I have worked with him for over 2 years - just a stand up, professional guy. He knows that integrity and good word of mouth are critical to a small business and even though he knows he has won over my business, he never price gouges or tries to up-sell. He just gives you what you need at a fair price and will help with on-going service.
They did a tremendous job. On time and very through. They actually came in under there bid.
If I can give more than 5 stars, Eric deserves that. As part of moving to new homes, we are very careful at choosing the best in movers, painters, window treatment company and of course home security...Yelp has really helped us a lot so far.
So as everyone else have said, Eric is an outstanding person to work with. He is very honest and provides great security solution with affordable cost. The equipments he installed are all state of art (touch screen, very sleek like apple products and non intrusive)...we got totally wireless. He only took 45 minutes to install security for the entire single family home.
I called Eric for information, he was great on the phone. I had ADT over prior and had specific capabilities I wanted. I needed alerts to all openings, disarmings and specifically wanted a linked Dead bolt to give to a teenager that lets them in and disarms the system without giving the teenager access to the system. All was a breeze for Doug my installer to do. I upgraded to the Zwave system. ADT called me back twice to explain they could do what I wanted after they got their heads together and discussed it. If they don't know how it operates then don't buy of course.... Dempsey alarms costs less per month, the Alarm.com controls and access to make changes is awesome, the phone app works well, all in all a perfect fit. ADT had no clue..
Eric Dempsey is not only the owner, he is an installer as well. Often when you call you will get him on phone. They provide great customer service, responding quickly to customers. I am a general contractor, and I'm so comfortable with his service that I refer him to my own clients. Not to mention, Dempsey is more affordable than companies like ADT.
Eric Dempsey installed my alarm system and video cameras. He gave me the best number of choices on choosing these systems and he was very honest and polite in our dealings. Now I am protected by an affordable monitored alarm system and can view my home from my smartphone. All this at a reasonable price and low monthly fee. Can't recommend these guys highly enough!
